Local Medicare experts | Personal attention | Variety of plan options | 45+ years serving WNY
When you're reviewing your Medicare plan, it can be reassuring to meet with someone in person. Someone who takes the time to listen. Someone who understands what matters to you. Someone who supports you at every step. That's what you have with the Medicare RedShirtsSM.
We're right here in Western New York, ready to give you one-on-one attention and make sure your Medicare plan is still the best fit for your needs.
Find a Medicare Information Center Call a Medicare RedShirt⸺ A RedShirt® Benefit Review
A RedShirt Benefit Review is a one-on-one meeting with a Medicare expert who can help you understand your options and answer your questions. You'll get personalized guidance based on your unique needs and priorities.
Here's what you can expect from your review:
⸺ In-person Medicare guidance
Our Medicare Information Centers are conveniently located in the communities we serve, including Amherst/Williamsville, Cheektowaga/Depew, Jamestown/Lakewood, Orchard Park and Tonawanda. Additional locations are also available throughout Western New York. Meet with a local RedShirt in person for your personal RedShirt Benefit Review.
Or call a local RedShirt
(TTY users call 711)
Monday – Sunday, 8 a.m. – 8 p.m.
⸺ 2027 Plan Resources
These resources make it easy to compare Independent Health's 2027 Medicare plans and benefits before you meet with a RedShirt.
⸺ 2027 Wellness Benefits
Independent Health's Medicare Advantage plans include benefits designed to support your health and everyday well-being.
Up to $2,000 in comprehensive dental (in- and out-of-network) services. Benefit covers preventive dental services at a $0 copay, plus comprehensive dental.
Stay active with access to participating SilverSneakers fitness locations.
$0 routine eye exam and $200 annual allowance toward routine eyewear.
⸺ Local Support and Quality
For more than 45 years, Independent Health has been proud to call Western New York home. Our Medicare RedShirts are your neighbors, ready to help you in person at a Medicare Information Center near you or by phone whenever you need us.
Independent Health is committed to delivering high-quality Medicare plans backed by the local service and personal guidance you've come to expect from us.
⸺ Questions Answered
Here are some answers to commonly asked questions from our members. Do you have a question? A Medicare RedShirt is always happy to help.
A RedShirt Benefit Review is a friendly conversation with a local RedShirt who is an expert in Medicare. Together, you'll review your plan, talk through what's changing for 2027 and make sure your plan is still the best fit for your needs and budget. You can meet with a RedShirt either in person at a Medicare Information Center or over the phone.
No. A RedShirt Benefit Review is simply a chance to understand your Medicare options and ask questions. Many people find their plan is still the best fit for their needs. Our RedShirts are here to help you feel confident in whatever decision is right for you.
Yes. You can meet with a Medicare RedShirt at any of our Medicare Information Centers located conveniently across Western New York. Visit us in Amherst/Williamsville, Cheektowaga/Depew, Jamestown/Lakewood, Tonawanda, Orchard Park or any of our ancillary locations. Click here for our most up-to-date list of locations and hours.
Yes. You can speak with a Medicare RedShirt by phone, and you'll get the same personal, one-on-one attention from the comfort of your home. Please see below for the phone numbers and hours of operation.
⸺ You deserve the RedShirt Treatment
Visit us in person, or call for expert, one-on-one Medicare guidance.
Find a Location
(716) 635-4900
1-800-958-4405
(TTY users call 711)
Monday – Sunday, 8 a.m. – 8 p.m.
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-POS, HMO-SNP and PPO plans. Enrollment in Independent Health depends on contract renewal. A salesperson will be present with information and applications. For accommodation of persons with special needs at meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY: 711). 1Benefits may vary by plan. Must use network providers. 250% coinsurance applies to comprehensive dental. 3SilverSneakers is a registered trademark of Tivity Health, Inc. © Tivity Health, Inc. All rights reserved. 4Every year, Medicare evaluates plans based on a 5-star rating system. Independent Health’s PPO plans received 4.5 stars for 2026.
© 2026 Independent Health Association, Inc.
Y0042_C01003_M Accepted 09302026
Last updated 10/01/2026